These Terms & Conditions ("Terms") govern the supply of glass decor products, sourcing, and logistics services provided by Cadisdecor ("we", "us", "our") to trade and wholesale customers ("you", "Customer"). Cadisdecor coordinates a production and export network based in China, serving clients across international markets worldwide.
Our online catalogue allows trade buyers to compile an RFQ (Request for Quote) cart summarising desired items before we issue commercial terms. Submitting an RFQ cart triggers a quotation review and does not create a binding purchase contract until pricing, tooling, and delivery conditions are confirmed in writing.
By requesting quotations, placing purchase orders, or otherwise doing business with us, you acknowledge that you are a business customer and agree to these Terms, as well as any additional written agreements we execute together. These Terms prevail over any conflicting terms in your purchase orders or other documents, unless expressly agreed in writing by Cadisdecor.
1. Definitions
Company: Cadisdecor and its affiliates, sourcing partners, and authorised agents.
Customer: The legal entity purchasing Goods or Services from Cadisdecor.
Goods: Glass decor items, tableware, lighting, packaging, and related customised products supplied by Cadisdecor.
Services: Design support, supplier sourcing, sampling, production management, quality control, freight coordination, and other professional services we provide.
Purchase Order (PO): A written order issued by the Customer specifying Goods, quantities, pricing, Incoterms, and delivery requirements.
Incoterms: The International Commercial Terms published by the ICC that define responsibilities for delivery, freight, insurance, and customs clearance.
RFQ Cart: The online Request-for-Quote selection tool on our website that allows Customers to compile intended product requirements prior to receiving a quotation.
Agreement: These Terms together with any mutually executed contracts, quotations, pro forma invoices, technical specifications, and written variations.
2. Scope and Acceptance
These Terms apply to all quotations, POs, sampling programmes, and shipments coordinated by Cadisdecor. Any amendments must be agreed in writing. Your purchase order is deemed accepted only when we issue written confirmation, a pro forma invoice, or begin production activities. We may decline orders where due diligence, payment history, compliance checks, or capacity constraints raise concern.
3. Trade Account Eligibility & Compliance
Cadisdecor supplies Goods and Services exclusively to business customers. You warrant that you:
Are a duly incorporated legal entity or registered sole trader
Provide accurate company registration, VAT/EORI, or equivalent identifiers
Designate authorised representatives for commercial and technical decisions
Will promptly supply KYC documentation, compliance questionnaires, or sanctions declarations when requested
Will inform us of any changes to your ownership, contact, or shipping details
We reserve the right to suspend fulfilment if required documentation is missing or if compliance screening raises concerns about trade restrictions or anti-money laundering controls.
4. Quotations, Samples & Orders
Unless stated otherwise, quotations are valid for 30 calendar days and subject to raw material and exchange-rate fluctuations. Minimum order quantities, tooling charges, and sample fees will be communicated during the quotation stage. Pilot samples and pre-production prototypes must be approved in writing before mass production commences.
Your PO must reference the agreed specification, Incoterms, payment milestones, and required documentation. Changes requested after confirmation may affect price, lead time, and delivery schedules. We may issue revised pro forma invoices to capture mutually agreed adjustments.
5. Pricing, Currency & Payment
Pricing and payment terms are provided in your custom quotation. Our standard trading currencies are AUD for domestic orders; alternative currencies require prior agreement. Quoted prices exclude any applicable taxes, duties, or additional costs unless explicitly stated. Bank transfer fees and currency conversion charges are borne by the Customer.
Payment terms are specified in each quotation and may include:
Deposit requirements upon order confirmation
Balance due before shipment or as specified in the quotation
Approved credit terms for established business customers
Late payment interest as permitted by law
Delivery may be withheld pending receipt of payment
Title to the Goods transfers upon receipt of full payment as specified in the quotation.
6. Production & Quality Assurance
Production lead times will be confirmed in writing and commence after receipt of deposit, approved artwork, and confirmed specifications. We manage manufacturing through audited partners within our China production network and operate to mutually agreed quality standards, tolerances, and testing protocols.
We recommend pre-shipment inspections or in-line quality checks by either Cadisdecor or an appointed third-party inspector. Where Customer representatives attend factory visits, reasonable notice must be provided and any additional costs are for the Customer's account.
7. Logistics, Delivery & Risk Transfer
Deliveries follow the Incoterms specified in the confirmed PO (commonly EXW, FOB, CIF, or DDP). Risk of loss or damage passes to the Customer in accordance with the agreed Incoterm. We may, upon request, arrange freight, insurance, or customs clearance as your agent; related costs will be invoiced separately.
Delivery timelines are estimates and may be impacted by capacity constraints, port congestion, customs inspections, or force majeure events. We will keep you informed of material delays and collaborate on mitigation measures where feasible.
8. Customs, Duties & Regulatory Compliance
The Customer acts as importer of record unless otherwise agreed in writing. You are responsible for paying all duties, taxes, import VAT, and customs charges in the destination country, as well as ensuring Goods meet applicable regulations in your jurisdiction (which may include product safety standards, environmental compliance, packaging, and labelling requirements).
We will provide commercially reasonable assistance, including certificates of origin, product test reports, and compliance documentation, where available. You agree to cooperate with our requests for information required to fulfil export, sanctions, or trade compliance obligations.
9. Intellectual Property & Tooling
You warrant that any artwork, designs, trademarks, or technical specifications you provide do not infringe third-party rights, and you grant us a non-exclusive licence to use such materials to produce the Goods. Unless otherwise agreed, moulds, tooling, and production equipment funded by you remain allocated to your orders but may be stored within our production facilities in China.
Cadisdecor retains ownership of any proprietary designs or improvements we create, while Customer-specific private-label designs will only be shared with the Customer and its authorised partners.
10. Warranty, Claims & Returns
We warrant that Goods will substantially conform to the approved specification at the time risk transfers. You must inspect Goods promptly upon receipt and notify us in writing of any shortages, visible damage, or quality concerns within seven (7) calendar days of delivery, and latent defects within thirty (30) days.
Our liability is limited, at our option, to repair, replacement, or credit for the affected Goods. Return of Goods requires our prior written authorisation. Claims arising from improper storage or handling, unauthorised modifications, or non-compliance with care instructions are excluded.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Cadisdecor's aggregate liability arising out of or in connection with any Agreement is limited to the total amount paid for the specific PO giving rise to the claim. We are not liable for indirect, consequential, or special damages, including loss of profit, business interruption, or reputational harm.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
12. Force Majeure
Neither party is liable for failure or delay in performing its obligations (other than payment obligations) due to events beyond reasonable control, including natural disasters, public health emergencies, power outages, labour disputes, transportation disruptions, or governmental actions. The affected party will promptly notify the other and take commercially reasonable steps to resume performance.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. The parties will first endeavour to resolve disputes through good-faith negotiations. If unresolved within thirty (30) days, any dispute shall be submitted to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its rules. The seat of arbitration will be Hong Kong, the proceedings will be conducted in English, and the arbitral award will be final and binding.
14. Changes to These Terms
We may amend these Terms from time to time to reflect changes in our operations, legal requirements, or market conditions. Updated Terms will be posted on our website with the revised "Last updated" date. Continued business with Cadisdecor after the effective date of changes constitutes acceptance of the updated Terms.
15. Contact Information
For contractual queries, claims, or compliance notifications, please contact our commercial team:
Cadisdecor Limited
Commercial Contracts Team
contact@cadisdecor.com
+86-25-51199161
Room. 1129, Building E, Himalayas Center, 8 Mingcheng Avenue, Nanjing, 210012 Jiangsu, China
Business customers may seek independent legal advice or contact their local trade regulator if they believe we have not met our obligations under applicable law in their jurisdiction.
